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Project:
Australia's Largest Water Meter Monitoring Service
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Started on:
August 2022
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Services Used:
Support Desk Solution
Client Profile:
The Smart Water Meters Project is a visionary initiative by an Australian regional council to revolutionise water conservation and management. By deploying advanced smart water meters across the region, the project empowers residents and businesses with real-time monitoring of water usage, early leak detection, and more accurate billing, contributing to sustainable water usage and operational efficiency. Connectified played a pivotal role in the project, collaborating with key stakeholders, including Australia’s largest communications network provider, a leading smart water utility provider, and a digital customer platform provider. This collaboration ensured the seamless migration from traditional water meters to smart monitoring technology. Connectified’s approach focused on efficiency and scalability, with the creation of pre-determined SOPs, business processes, and learning and development modules. This enabled effortless scaling and rapid ramp-up, ensuring the project met tight deadlines without compromising quality.